Manager, Operations (Full-Time Permanent)

Location: Rogersville, New Brunswick, Canada. Regular business hours are required, with some irregular hours, on-call coverage, and travel throughout New Brunswick.

Company

hirify.global Health Services New Brunswick provides coordinated emergency and community primary health care through Ambulance New Brunswick, the Extra-Mural Program, and NB Health Link.

What you will do

• Manage staff, systems, and ambulance-service performance for the Rogersville administrative area.
• Provide positive workforce oversight and support corporate strategic goals and service-level improvements.
• Manage administrative operations, employee relations, labour issues, and patient or customer issue resolution.
• Oversee recruitment and selection for site paramedic staff.
• Develop effective teams, build staff capabilities, and mediate workplace conflicts.
• Participate in on-call coverage and provide backup ambulance work during emergencies.

Requirements

• Completed an approved paramedic training program and current registration as a paramedic in New Brunswick or equivalent.
• At least five years of paramedic experience, including three years in a progressively responsible leadership role.
• Experience in EMS management, information technology, finance, and human resources.
• Valid Class 4 driver's licence in New Brunswick or equivalent.
• Leadership, staff development, independent judgment, problem-solving, communication, negotiation, and dispute-resolution skills.
• Working knowledge of standard business computer programs, including Microsoft Office Suite.

Nice to have

• Post-secondary education in business administration.
• Bilingualism in French and English.

Culture & Benefits

• Work within a not-for-profit health services organization focused on improving health outcomes for Canadians.
• Eligible employees may participate in discretionary performance-based incentive programs.
• Work in a service environment focused on coordinated, high-quality emergency and community care.
• Equal-opportunity workplace committed to an environment free from discrimination and harassment.