Director of Operations (Healthcare Technology)

TL;DR

Director of Operations (Healthcare Technology): Leading operational strategy and performance for a Legal and Insurance center of excellence with an accent on process optimization, financial accountability, and leadership development. Focus on applying Lean and Six Sigma methods, solving complex operational bottlenecks, and using data and emerging technology to improve productivity and customer outcomes.

Location: Hybrid role based in Houston, Texas, United States

Company

hirify.global provides secure, accessible, and actionable healthcare data collaboration and logistics solutions for providers, health plans, researchers, and life sciences organizations.

What you will do

• Own operational strategy, annual performance, and multi-year plans for the Legal and Insurance center of excellence.
• Lead managers, develop leadership capability, and oversee succession planning across the function.
• Manage the center’s budget, financial results, resource allocation, and productivity targets.
• Establish operational systems, processes, KPIs, reporting, and performance standards.
• Drive continuous improvement through Lean, Six Sigma, root-cause analysis, and systemic problem-solving.
• Align executives, employees, customers, and cross-functional stakeholders around strategic initiatives and quality goals.

Requirements

• Bachelor’s degree in management, business, engineering, or a related field preferred.
• 5–7 years of leadership experience.
• Experience with end-to-end business processes and implementing process improvements.
• Background in Lean principles, Six Sigma, or quality management preferred.
• Strong analytical, decision-making, planning, communication, prioritization, and deadline-management skills.
• Proficiency in Microsoft Office and Google Suite; completion of required organizational training modules.

Culture & Benefits

• Hybrid work environment in Houston.
• Performance-focused culture centered on collaboration, accountability, and continuous improvement.
• Total rewards program with eligibility for bonus or commission.
• Equal employment opportunity and reasonable workplace accommodations.
• Some client-facing roles may require post-offer health screenings and vaccinations.