Senior Manager of Sales Development Operations

Location: Remote within the United States

Salary: $132.6K–$168.4K annually

Company

Instructure develops software products that support learning, education, and personal development, including hirify.global’s education and career-focused solutions.

What you will do

• Design headcount capacity models, annual target allocations, quota frameworks, and incentive compensation plans for the global Sales Development organization.
• Provide predictive forecasting and performance analysis for pipeline generation targets.
• Govern lead lifecycle tracking, routing frameworks, account segmentation, lead dispositioning, stage progressions, and CRM data standards in Salesforce.
• Lead system consolidation projects, including platform merges, routing synchronization, integration management, and testing/UAT cycles.
• Align Sales Development, Marketing Operations, Field Marketing, Revenue Operations, Business Intelligence, Data Engineering, and Salesforce teams around lead quality, campaign performance, SLAs, dashboards, and technical requirements.
• Oversee sales technology administration, user provisioning, license allocation, vendor relationships, and tool performance across engagement, ABM, and B2B data platforms.

Requirements

• At least 5 years of experience in Revenue Operations, Sales Operations, or GTM Strategy supporting inbound and outbound Sales Development functions.
• Hands-on expertise in territory carving, capacity modeling, quota setting, process governance, and fiscal modeling.
• Advanced Salesforce proficiency, including reporting, workflow mechanics, lead routing, and collaboration on system architecture changes.
• Experience with business intelligence platforms such as Tableau, Sigma, or Power BI and data-driven enablement tools.
• Ability to transform disparate pipeline data into actionable insights for senior executives and drive cross-functional process changes and system rollouts.

Nice to have

• Experience in an enterprise SaaS or high-growth B2B technology environment.
• Experience managing integrations, database merges, or system consolidation projects.
• Familiarity with lead-routing software, conversational marketing tools, and account-based intelligence platforms.

Culture & Benefits

• Full-time employees participate in an ownership program.
• Flexible collaboration options vary by role, team, and location.
• Generous time off, local holidays, and an annual late-December recharge period based on departmental needs.
• Wellness programs, mental health support, professional development resources, and tuition reimbursement.
• Employee recognition through the Motivosity program and an inclusive, supportive work environment.

Hiring process

• All employees must pass a background check.
• Candidates may be required to complete identity verification and provide legal name, current physical location, contact number, and residential address in accordance with local privacy laws.