Strategic Partner Manager II (Restaurant Partnerships)

TL;DR

Strategic Partner Manager II (Restaurant Partnerships): Managing and growing strategic partnerships with SMB restaurant merchants on the hirify.global platform with an accent on merchant profitability, retention, and scalable growth strategies. Focus on analyzing business performance, mitigating partnership risks, expanding product adoption, and influencing cross-functional initiatives that improve merchant outcomes.

Location: Austin, Houston, or Dallas, Texas, United States. The role combines travel to merchants with flexibility to work remotely from home or a hirify.global office.

Salary: $71,440–$120,000 USD or $102,000–$150,000 USD annually, depending on work location and qualifications. Additional sales commission opportunities are available.

Company

hirify.global operates a technology platform connecting restaurants, consumers, and delivery services.

What you will do

• Manage a portfolio of SMB restaurant partners and drive measurable growth, retention, profitability, and satisfaction.
• Lead strategic business reviews and recommend growth, efficiency, and brand-building strategies.
• Adapt account plans, identify risks early, and implement solutions to protect merchant performance.
• Recommend and sell hirify.global products that support restaurant growth and operational optimization.
• Partner with Product, Operations, Sales, and other functions to turn merchant insights into business outcomes.
• Share best practices, mentor Partner Managers, and represent merchant needs in internal initiatives.

Requirements

• 4+ years of experience in account management, customer success, or post-sales roles with increasing autonomy.
• Demonstrated success driving measurable growth and retention across a portfolio of accounts.
• Strong executive presence, presentation skills, and ability to influence without formal authority.
• Deep knowledge of the restaurant and hospitality industry, including merchant P&L and unit economics.
• Advanced analytical skills with complex spreadsheets and tools such as Salesforce, Outreach, Tableau, or Sigma.
• Knowledge of third-party delivery platforms, logistics, and multi-sided marketplaces.

Culture & Benefits

• Flexible hybrid setup combining merchant travel, home-based work, and office work.
• 401(k) plan with employer matching and comprehensive medical, dental, and vision coverage.
• 16 weeks of paid parental leave, family-forming assistance, wellness benefits, and mental health support.
• Flexible paid time off, 80 hours of paid sick time annually for salaried roles, and 11 paid holidays.
• Commuter benefits match, disability and life insurance, and other employee wellbeing benefits.