Commercial Analyst (Enterprise Partnerships) (AI)

Location: Sydney, NSW or Melbourne, VIC, Australia; the role includes attending merchant meetings and conferences across Australia and New Zealand.

Company

hirify.global operates a technology-enabled restaurant delivery and merchant platform.

What you will do

• Build and manage client reporting, dashboards, and commercial analyses.
• Translate raw data and AI-powered insights into recommendations for business reviews, joint planning, and commercial negotiations.
• Manage operational workstreams including menu optimization, project planning, store onboarding, ownership changes, merchant marketing, and custom reporting.
• Collaborate with product, marketing, operations, and analytics teams to resolve partner issues and maintain delivery momentum.
• Support Enterprise Account Managers with the growth and day-to-day management of major restaurant partners.
• Prepare for and attend merchant meetings and conferences across Australia and New Zealand.

Requirements

• 1–3 years of experience in management consulting, technology, FMCG, commercial or category management, account management, or analytics.
• Strong spreadsheet and business intelligence skills, with the ability to produce defensible commercial insights.
• Working knowledge of margin, commission, and ROI.
• Ability to interpret AI-generated insights, create actionable recommendations, and communicate executive-level narratives.
• Structured communication, ownership, critical thinking, organization, and proactive problem-solving.
• Ability to build long-term client relationships and work effectively in a fast-moving environment.

Nice to have

• Experience using AI-informed insights and emerging AI tools to support strategic decisions and productivity.
• Baseline fluency in AI concepts and willingness to continuously adopt new technologies.

Culture & Benefits

• Fast-moving environment with autonomy to create structure where no established playbook exists.
• Cross-functional collaboration across product, marketing, operations, analytics, and enterprise partnerships.
• Exposure to complex commercial engagements with major restaurant partners.
• Opportunities to work with evolving AI capabilities embedded in workflows, products, and customer interactions.