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5 дней назад

Relationships Manager (CFD)

Формат работы
remote (только Kuwait/Jordan/Lebanon)
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
Kuwait/Jordan/Lebanon
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Relationships Manager (CFD): Building and maintaining client relationships across retail and professional trading portfolios with an accent on client support, retention, and account growth. Focus on identifying cross-selling opportunities, increasing platform engagement, coordinating compliant service delivery, and translating client feedback into product improvements.

Location: Remote from Kuwait, Jordan, or Lebanon

Company

hirify.global is a multi-regulated financial broker offering access to CFDs, Forex, stocks, indices, commodities, cryptocurrencies, bonds, futures, and options.

What you will do

  • Build and maintain relationships with new and existing retail and professional clients.
  • Act as the primary contact for assigned client portfolios and provide timely support.
  • Increase platform usage, trading activity, client satisfaction, and account retention.
  • Identify cross-selling and upselling opportunities for relevant products and services.
  • Review client activity, trading needs, and business objectives while identifying at-risk accounts.
  • Coordinate with internal teams, maintain CRM records, communicate product updates, and share client feedback with management.

Requirements

  • College or university degree.
  • At least one year of experience in client relationship management, customer support, or sales, preferably in regulated financial services.
  • Fluency in Arabic and English is required.
  • Strong interpersonal, communication, organizational, and relationship management skills.
  • Familiarity with trading platforms and CRM systems.
  • Professionalism, integrity, attention to detail, self-motivation, and the ability to work independently and collaboratively.

Nice to have

  • Experience in Forex, CFD, or online trading.

Culture & Benefits

  • Trust-based culture with high professional standards.
  • Multilingual and internationally distributed environment.
  • Competitive benefits package.
  • Frequent team initiatives and professional growth opportunities.
  • Client communications must comply with regulatory requirements and internal policies.

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