5 дней назад
Relationships Manager (CFD)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Relationships Manager (CFD): Building and maintaining client relationships across retail and professional trading portfolios with an accent on client support, retention, and account growth. Focus on identifying cross-selling opportunities, increasing platform engagement, coordinating compliant service delivery, and translating client feedback into product improvements.
Location: Remote from Kuwait, Jordan, or Lebanon
Company
is a multi-regulated financial broker offering access to CFDs, Forex, stocks, indices, commodities, cryptocurrencies, bonds, futures, and options.
What you will do
- Build and maintain relationships with new and existing retail and professional clients.
- Act as the primary contact for assigned client portfolios and provide timely support.
- Increase platform usage, trading activity, client satisfaction, and account retention.
- Identify cross-selling and upselling opportunities for relevant products and services.
- Review client activity, trading needs, and business objectives while identifying at-risk accounts.
- Coordinate with internal teams, maintain CRM records, communicate product updates, and share client feedback with management.
Requirements
- College or university degree.
- At least one year of experience in client relationship management, customer support, or sales, preferably in regulated financial services.
- Fluency in Arabic and English is required.
- Strong interpersonal, communication, organizational, and relationship management skills.
- Familiarity with trading platforms and CRM systems.
- Professionalism, integrity, attention to detail, self-motivation, and the ability to work independently and collaboratively.
Nice to have
- Experience in Forex, CFD, or online trading.
Culture & Benefits
- Trust-based culture with high professional standards.
- Multilingual and internationally distributed environment.
- Competitive benefits package.
- Frequent team initiatives and professional growth opportunities.
- Client communications must comply with regulatory requirements and internal policies.
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