Senior HRBP Manager, GTM (AI)

Location: Remote, based in the United States or Canada; not eligible for hiring in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Occasional travel may be required for project or team meetings.

Salary: $141,520–$176,900 annually for candidates hired in Colorado or Washington, D.C.; other location-based ranges are provided in the original posting. The role may also include equity and a corporate bonus plan.

Company

Twilio provides communications technology that enables businesses and developers to create personalized customer experiences.

What you will do

• Advise one SVP and four VP leaders on talent strategies supporting revenue enablement, partner ecosystems, strategic growth, and organizational performance.
• Lead workforce planning, skills-gap analysis, capability assessments, organizational design, succession planning, mobility, and retention strategies.
• Use HR analytics, predictive workforce modeling, AI-enabled tools, and automation to generate actionable workforce insights.
• Partner with People Data Solutions & AI to develop AI-powered assistants and data orchestration frameworks.
• Guide organizational transformations, AI adoption, change management, employee relations, and performance initiatives across distributed teams.
• Coach senior leaders and promote high-performing, agile, equitable, and inclusive workplace cultures.

Requirements

• 7+ years of HRBP or equivalent experience in fast-moving, global, high-growth technology organizations.
• Strong experience designing and executing talent strategies, workforce plans, organizational structures, leadership development, and retention programs.
• Understanding of GTM operating models, SaaS/CPaaS sales dynamics, enablement frameworks, and partner ecosystems.
• Experience influencing senior executives and making data-driven recommendations in complex, cross-functional environments.
• Strong capabilities in data, analytics, AI, automation, communication, coaching, and stakeholder management.
• Must be based in the United States or Canada, excluding California, Connecticut, New Jersey, New York, Pennsylvania, and Washington.

Nice to have

• Experience supporting global teams of 200+ employees across NAMER, APJ, LATAM, and EMEA.
• Experience leading AI adoption, GTM restructures, or enablement digital transformations.
• Advanced people analytics or AI-driven workforce insights experience.
• Experience advising executives on critical skill gaps, high-potential pipelines, and organizational redesign.

Culture & Benefits

• Remote-first work environment with occasional in-person team, project, or customer meetings.
• Healthcare insurance, 401(k) retirement savings, paid sick time, paid personal time off, and paid parental leave.
• Generous time off, parental and wellness leave, and opportunities to support community volunteering and donations.
• Individual Contributor role with high executive visibility and global influence.
• Twilio promotes inclusion, initiative, experimentation, and positive community impact.

Hiring process

• Twilio uses AI to support hiring efficiency, while final hiring decisions are made by employees.
• Applicants should expect a formal interview process; recruitment is not conducted exclusively through text-based messaging.