Trade Services Account Manager (Trade Solutions)

TL;DR

Trade Services Account Manager (Trade Solutions): Managing and growing a portfolio of Belgian Wholesale Banking clients using Trade Solutions with an accent on operational execution, client relationship management, and in-contract revenue growth. Focus on structuring new transaction setups, optimizing automated processing, identifying upsell opportunities, and resolving operational incidents across complex trade finance programs.

Location: Brussels, Belgium

Company

A banking organization providing Wholesale Banking, Trade Solutions, and transaction banking services to businesses.

What you will do

• Manage the full lifecycle of a portfolio of Wholesale Banking Trade clients and act as the primary client contact.
• Grow Trade Solutions fee income and Net Interest Income through relationship management and in-contract sales.
• Structure and implement operational setups for new Trade transactions, including buyer and supplier onboarding, technical formats, and automated daily processing.
• Serve as an escalation point for operational incidents, mismatches, and settlement issues.
• Participate in client pitches and Requests for Proposals while identifying opportunities to expand existing business.
• Coordinate with Trade, Operations, Sales, and internal stakeholder teams to improve execution and client engagement.

Requirements

• Fluency in Dutch, French, and English is required, both verbally and in writing.
• Experience managing complex client relationships in international and multi-market environments.
• Strong experience in Trade Solutions, Transaction Services, or trade finance.
• Commercial drive combined with risk awareness, credit judgment, analytical skills, and Wholesale Banking knowledge.
• Understanding of operational workflows, scalable transaction banking systems, and account management practices.
• Ability to prioritize, take ownership, communicate with senior stakeholders, and work effectively under deadlines.

Culture & Benefits

• Focus on balancing career development with private life.
• Support for continuous learning, taking responsibility, and professional development.
• Collaborative, client-focused environment with knowledge sharing and cross-functional cooperation.
• Work alongside Trade Sales, Operations, and Trade Centre of Excellence teams across Brussels and Amsterdam.