Business Development Manager (Global) - Retail Solution

TL;DR

Business Development Manager (Global) - Retail Solution (B2B sales and retail services): Developing strategic global partnerships and revenue opportunities with multinational retail clients, with an accent on solution-based selling, global account growth, and complex client delivery. Focus on negotiating global master agreements, coordinating international stakeholders, and building scalable business development strategies across regions.

Location: Hybrid role based in Brussels, Belgium.

Company

A global testing, inspection, and certification organization operating through a multinational network of offices and laboratories.

What you will do

• Build durable strategic partnerships with global retail clients and represent the organization at Director and VP level.
• Identify new revenue opportunities and drive client growth through upselling, cross-selling, and strategic account development.
• Develop and implement global key account development plans aligned with client priorities and performance indicators.
• Lead the implementation and delivery of complex, client-specific projects across regions and service lines.
• Coordinate global technical teams and internal stakeholders to establish effective delivery structures and support.
• Manage client concerns, claims, performance risks, and remediation processes while maintaining executive-level relationships.

Requirements

• At least 5 years of experience in B2B sales, business development, or commercial roles within services or solution-based environments.
• Proven hunter sales background with success in new business acquisition, long-term relationship building, and account expansion.
• Experience leading global business development strategies and selling multi-service or solution-based offerings.
• Mandatory experience negotiating Global Master Agreements or Global Frame Agreements.
• Experience working with multinational or cross-border clients and coordinating stakeholders across regions.
• Fluent English required. A professional network in European retail or consumer brands and experience in the testing, inspection, and certification sector are advantageous.

Nice to have

• Established network within European retailers or consumer brands.
• Experience in the testing, inspection, and certification sector.
• Additional European language skills.

Culture & Benefits

• Hybrid working model.
• Stable multinational environment with colleagues across multiple continents.
• Continuous learning through an internal university and campus.
• Benefits platform and opportunities for professional development.
• Supportive environment focused on innovation, collaboration, and continuous improvement.