Lead Qualification Specialist (Software)

Location: Makati City, Philippines

Company

hirify.global is a global software and cloud solutions provider operating across more than 70 countries with over 13,000 professionals.

What you will do

• Qualify incoming leads from campaigns, partner portals, website enquiries, phone, chat, and email.
• Record lead activity accurately in CRM and create or enrich opportunities for Sales.
• Support qualified-lead handovers, prospect responses, and meeting scheduling.
• Track lead performance, manage nurturing and disqualified leads, and improve qualification processes.
• Conduct telemarketing for event registrations, campaign follow-ups, incentive campaigns, and other lead-development initiatives.
• Maintain CRM data quality and improve telemarketing and live-chat scripts.

Requirements

• Experience or strong understanding of lead qualification, lead development, inside sales, business development, marketing operations, or a similar customer-facing role.
• Understanding of the IT industry, lead lifecycle, sales pipeline, and Marketing-Sales collaboration.
• Strong communication and interpersonal skills for engaging prospects, partners, vendors, customers, and internal stakeholders.
• Analytical mindset with the ability to review lead trends, campaign insights, and CRM data.
• Strong attention to detail and ability to maintain complete and accurate CRM information.
• Confidence using CRM platforms and Microsoft tools including Outlook, PowerPoint, Excel, Word, SharePoint, OneDrive, and Teams.

Culture & Benefits

• Work with the APAC Inside Sales Team across Marketing and Sales functions.
• Access to learning and development programs supporting continuous professional growth.
• Inclusive workplace with reasonable accommodations available during the recruitment process.
• Equal employment opportunities for applicants and teammates from all backgrounds.