Sr. Engagement Manager

Location: São Paulo, Brazil

Company

hirify.global provides enterprise software support, products, and services for Oracle, SAP, Salesforce, AWS, and related technology ecosystems.

What you will do

• Grow an assigned enterprise client portfolio by identifying, developing, and closing cross-sell opportunities.
• Build trusted relationships with client executives and act as a strategic technology advisor.
• Partner with Renewals Sales and delivery teams to retain recurring-revenue contracts and secure renewals.
• Drive adoption of contracted products and services while maintaining high client satisfaction and referenceability.
• Coordinate service delivery, onboarding, SLAs, deliverables, and escalation resolution across cross-functional teams.
• Manage deal-level and account-level margins, expenses, and profitability targets.

Requirements

• 10+ years of experience in customer-facing technology roles across sales, renewals, account management, or consulting.
• 5+ years selling software support, managed services, or professional services, including 2+ years selling Application Management Services.
• 5+ years in post-sales customer-facing roles such as account management or customer success.
• Demonstrated success growing enterprise accounts, exceeding sales quotas, managing renewals, and meeting margin targets.
• Experience with enterprise software applications, infrastructure solutions, and cross-functional or matrixed organizations.
• Fluency in English and Portuguese is required. Bachelor’s degree or equivalent required.

Nice to have

• Experience with Oracle and/or SAP markets and ERP software ecosystems.
• Master’s degree or MBA.

Culture & Benefits

• Fast-paced environment focused on meaningful client outcomes and company growth.
• Collaborative culture based on mutual respect, innovation, client care, and community impact.
• Compensation, bonuses, and benefits aligned with the skills and performance of high-performing professionals.
• Opportunity to work with a global organization of more than 2,000 employees across 23 countries.