Telesales Service Representative (B2B Sales)

Location: Stockholm, Stockholm County, Sweden

Company

hirify.global provides precision instruments and services for laboratory, industrial, process analytics, product inspection, and retail applications worldwide.

What you will do

• Execute outbound sales calls and campaigns promoting service offerings.
• Follow up on marketing, referral, and other qualified leads.
• Identify customer needs, explain service value, and address questions and objections.
• Record customer information and sales activities accurately in the CRM system.
• Meet or exceed sales productivity and quality targets.
• Collaborate with internal teams to support customer satisfaction and service delivery.

Requirements

• At least two years of experience in a comparable customer-facing sales or service role, preferably in B2B, technical, or instrumentation-related environments.
• High school diploma or equivalent.
• Strong IT skills, including excellent knowledge of Microsoft Excel and Microsoft Office.
• Fluent written and spoken Swedish and English required.
• Strong telephone and virtual communication skills, organization, attention to detail, and a solution-oriented approach.

Nice to have

• Experience communicating in a Nordic B2B context.
• Experience in technical or instrumentation-related sales.

Culture & Benefits

• Development opportunities, regular courses, and professional training.
• Wellness allowance and Edenred lunch benefit.
• Access to the Benifex benefits portal with company discounts.
• Occupational pension under ITP1/ITP2 and a collective technical agreement.
• Terminal or safety glasses and a free eye examination when needed for permanent employees.

Hiring process

• Occupational psychology tests through Alva Labs.
• Background check.