3 дня назад
Client & Partner Education Leader (Training)
126 000 - 198 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client & Partner Education Leader (Training) (Enterprise Software/Fraud Solutions): Leading global client and partner education programs for FICO Platform and Enterprise Fraud Solutions with an accent on scalable enablement, certification, and technical learning experiences. Focus on applying agentic AI, measuring customer readiness and learning impact, and aligning training with product adoption and business outcomes.
Location: Remote, United States
Salary: $126,000–$198,000 annual base pay
Company
is a global analytics software company providing credit scoring, fraud detection, lending, and decision-management solutions to businesses worldwide.
What you will do
- Define and execute the global client and partner education strategy for Platform and Enterprise Fraud Solutions.
- Build scalable enablement frameworks and oversee onsite, virtual, self-paced, and partner-delivered training.
- Lead and develop a global team of trainers, instructional designers, learning consultants, and certification specialists.
- Set the direction for certification and credential programs tied to customer readiness and business impact.
- Partner with Sales, Customer Success, Product, Professional Services, and Customer Engineering on strategic initiatives and product launches.
- Apply AI and modern learning technologies while using data and telemetry to improve learning effectiveness and value realization.
Requirements
- 15+ years of experience in enterprise software, technical enablement, learning leadership, consulting, and/or customer success.
- Experience building and leading global teams and influencing cross-functional stakeholders.
- Strong knowledge of enterprise platforms and/or fraud and financial crime solutions.
- Experience designing and governing certification or credential programs.
- Excellent customer-facing consulting, facilitation, and executive communication skills.
- Experience transforming learning paradigms with agentic AI and operating at both strategic and hands-on levels.
Culture & Benefits
- Inclusive, people-first culture grounded in ownership, customer focus, and mutual respect.
- Professional development through learning opportunities and career growth.
- Competitive compensation, benefits, and rewards programs.
- Work-life balance, employee resource groups, and social events.
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