Lifecycle Marketing Specialist (SaaS)
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
TL;DR
Lifecycle Marketing Specialist (SaaS): Executing and optimizing nurture campaigns for β Employee Experience product family with an accent on lifecycle automation, segmentation, personalization, and buyer-journey messaging. Focus on building nurture logic, improving campaign performance, maintaining email deliverability, and coordinating lead hand-offs across marketing and sales.
Location: San Mateo, California, United States
Salary: $123,000β$152,000 annual base salary; bonus and equity may be available.
Company
builds enterprise-grade, easy-to-use service software for employee and customer experience operations, including AI-powered CX and IT solutions.
What you will do
- Execute always-on demand generation, trial journey, re-engagement, and win-back nurture campaigns across the Employee Experience product family.
- Own and improve underperforming programs, defining KPIs and reporting on results.
- Help build journey frameworks with personalization and dynamic content infrastructure.
- Coordinate lead hand-offs, MQL scoring thresholds, and routing rules with digital marketing and sales teams.
- Align nurture messaging with content strategy and product marketing across the buyer journey.
- Monitor email and database health, analyze campaign data, and recommend optimizations.
Requirements
- 4β6+ years of B2B email or lifecycle marketing experience, ideally in SaaS.
- Hands-on experience with marketing automation platforms, preferably Marketo, including nurture logic, triggers, and segmentation.
- Familiarity with Salesforce, lead scoring, and lead routing processes.
- Working knowledge of HTML and CSS for email production.
- Analytical skills with the ability to interpret campaign performance data.
- Experience collaborating with content, demand generation, and sales teams, plus knowledge of email deliverability and GDPR/CCPA compliance.
Culture & Benefits
- Inclusive workplace focused on diversity and equal opportunity.
- Flexible thinking and opportunities for professional growth.
- Work that supports employee and customer experience for organizations worldwide.
- Potential bonus and equity in addition to the annual base salary.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β