Deal Desk Manager (SaaS)

Location: Remote; candidates must be based in North America, west coast. Optional co-working offices are available in San Francisco, New York, and London, with occasional travel and team off-sites.

Company

Linear builds a product development system for teams and agents and serves more than 40,000 companies.

What you will do

• Own the quote-to-order-form workflow, ensuring accurate quotes, correct terms, and a clean path from verbal approval to signed and billed orders.
• Build and operate deal approval and discount matrices, including guidance on self-service and required sign-off.
• Handle deal structuring questions and partner with Account Executives, Finance, and Legal.
• Support usage-based and consumption deals as AI billing is introduced, from quoting through billing hand-off.
• Automate and document manual processes and help maintain accurate, audit-ready deal records.

Requirements

• 3–5 years of experience in deal desk, order management, revenue operations, or quote-to-cash, ideally at a high-growth SaaS company.
• Strong command of the full quote-to-cash cycle, including pricing, approvals, order forms, and billing hand-off.
• Experience building workflows, approval logic, controls, and documentation from scratch without an existing playbook.
• Sound judgment regarding the trade-off between deal speed and control, as well as sensitive pricing and deal information.
• Clear communication skills for working with Account Executives, Finance, and customers on deal requirements.
• Proficiency with CRM and quoting tools.

Nice to have

• Experience with usage-based billing, multi-currency, or CPQ.

Culture & Benefits

• Remote-first work with no required commute, optional co-working, async collaboration, and occasional team off-sites.
• Competitive salary and equity, including early exercise in the US and extended exercise windows.
• Daily meal and coffee stipend, plus paid co-working space or desk.
• Health coverage based on country requirements.
• Five weeks of paid vacation, local statutory holidays, and four months of paid parental leave.
• Paid month off after four years and every two years thereafter, plus regular team events and off-sites.