Deployment Manager (Client Services)

Location: New York, NY, United States. Visa sponsorship may be available for candidates currently in the U.S. who need to transfer an active visa.

Salary: $170,000–$185,000 base annually, plus an annual bonus and company equity plan.

Company

hirify.global develops AI-powered technology that helps insurance claims teams make claims handling more accurate, fair, and efficient.

What you will do

• Lead full-lifecycle software implementations from kickoff through go-live and transition to steady-state support.
• Act as the primary contact for client stakeholders, including senior and executive-level leaders.
• Build project plans, manage timelines and deliverables, identify risks, and drive mitigation strategies.
• Coordinate Product, Engineering, Data, and Client Services teams to resolve implementation issues.
• Oversee data integrations, configurations, UAT, and validation against client requirements.
• Drive client readiness, training, adoption, and continuous improvement of deployment playbooks.

Requirements

• 5–10 years of experience in software implementation, project management, or client-facing delivery roles.
• Experience delivering complex implementations in enterprise SaaS environments.
• Proven ability to manage executive-level stakeholders and lead high-level discussions.
• Strong planning, execution, risk management, prioritization, communication, and presentation skills.
• Ability to translate technical concepts into business-friendly language.
• Experience collaborating cross-functionally with Product, Engineering, and Data teams while managing multiple projects.

Nice to have

• Experience in insurance, healthcare, or another highly regulated industry.
• Familiarity with data integrations, APIs, or ETL processes.
• Background in consulting or professional services.

Culture & Benefits

• Medical, dental, vision, disability, life insurance, AD&D, and 401(k) matching.
• Paid time off, sick leave, and fully paid parental leave.
• Flexible scheduling for new parents returning to work.
• Catered lunches, happy hours, pet-friendly spaces, and a monthly technology stipend.
• $1,000 annual professional development budget and tuition reimbursement opportunities.
• Annual bonus plan and company equity plan.