Professional Services Manager (AI GRC)
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Location: United States; remote with flexibility aligned to role responsibilities and customer delivery. Travel is required as needed for customer on-sites, team planning workshops, and company gatherings.
Salary: $105,000β$120,000 per year plus variable compensation, equity, and benefits.
Company
provides an AI-enabled SaaS governance, risk, and compliance platform that centralizes risk and compliance data and delivers real-time insights.
What you will do
- Lead complex professional services engagements from discovery through delivery, defining requirements and documenting business outcomes.
- Architect and configure advanced Risk Cloud workflows and data models for bespoke enterprise GRC use cases.
- Use AI-assisted workflows and platform capabilities to accelerate configuration and optimize process mapping.
- Manage project scope, timelines, deliverables, customer health, request queues, and risk mitigation independently.
- Provide strategic advisory across enterprise risk management, compliance, third-party risk, and audit.
- Collaborate with Customer Success, Sales, Account Executives, and Product teams while mentoring junior consultants.
Requirements
- 5+ years of experience in professional services, SaaS consulting, or enterprise implementation within a B2B SaaS environment.
- Experience independently managing complex or bespoke customer projects.
- Advanced technical and solution architecture skills, including custom software platform configurations and integrations.
- AI literacy and curiosity about applying emerging technologies to workflow design and delivery.
- Strong executive presence, written and verbal communication, stakeholder management, and project ownership skills.
- Ability to travel for customer on-sites, team planning workshops, and company gatherings.
Nice to have
- Prior experience as a GRC practitioner, such as Risk Manager, Compliance Officer, or IT Auditor.
- Experience with Risk Cloud or platforms such as AuditBoard, OneTrust, Drata, or MetricStream.
- Experience delivering post-go-live enhancements, advisory engagements, or bespoke professional services.
- Familiarity with API integrations, data transformations, reporting, or analytics tools.
- Knowledge of SOC 2, ISO 27001, NIST, HIPAA, third-party risk, or internal audit processes.
Culture & Benefits
- Remote and hybrid workplace flexibility aligned to role responsibilities and customer delivery.
- Variable compensation, equity options, flexible health and wellness benefits, generous PTO, company holidays, Health Days, and Summer Fridays.
- Access to LinkedIn Learning, People Leader training, and an internal Mentorship Program.
- Inclusive culture supported by employee resource groups and opportunities for paid volunteer work.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β