VP of Commercial & Operations (Fintech)

TL;DR

VP of Commercial & Operations (Fintech): Leading hirify.global’s global commercial and operational strategy across customer delivery, compliance, sales, and partnerships with an accent on scalable systems, revenue growth, and multi-jurisdictional operations. Focus on building high-performing regional teams, navigating regulatory complexity, and aligning Product, Technology, and Customer functions around exceptional client experiences.

Location: On-site in London, United Kingdom

Company

hirify.global is a rapidly scaling fintech operating across the UK and APAC, with plans to expand into the US and EU.

What you will do

• Lead and scale global operational and commercial strategy across customer delivery, compliance, sales, and regional teams.
• Build scalable systems, tools, and workflows supporting growth, efficiency, and client experience.
• Own the end-to-end customer journey from onboarding through retention in partnership with Product, Technology, Account Management, and Customer Operations.
• Oversee regulatory, compliance, risk management, and onboarding frameworks across multiple jurisdictions.
• Direct sales, referral, and partnership functions, supporting negotiations, revenue growth, client acquisition, and market expansion.
• Shape hiring, team structures, KPIs, customer-led improvements, and overall commercial and operational strategy with executive leadership.

Requirements

• 7+ years of experience in senior operations and/or commercial leadership, ideally in fintech, SaaS, or tech-enabled services.
• Proven ability to scale operations and commercial teams across multiple regions.
• Experience developing revenue-driven strategies while maintaining operational and regulatory rigor.
• Strong background in sales, partnerships, or commercial negotiations in complex or regulated markets.
• Deep understanding of multi-jurisdictional operations across APAC and the UK, ideally including the US and EU.
• Cross-functional leadership, stakeholder management, data-driven decision-making, and hands-on execution skills.

Culture & Benefits

• Competitive remuneration package and equity options.
• Company pension scheme.
• Enhanced parental pay and leave.
• 25 days of holiday plus bank holidays.
• On-site work in a new London Bridge office.
• Collaborative, inclusive culture with opportunities for significant impact.