Mission Director (Autonomous and Unmanned Systems)

Location: Remote within the United States; travel expected 4–12 times per year.

Salary: $175,000–$215,000 USD per year.

Company

hirify.global delivers secure, cloud-native software delivery solutions, including security pipelines, testing, deployment automation, Kubernetes, GitOps, and infrastructure-as-code, for defense, civil agencies, and other enterprise customers.

What you will do

• Build trusted relationships with mission partners and maintain customer satisfaction, advocacy, and revenue retention.
• Guide prototype development, onboarding, product adoption, and time-to-value against customers’ operational capability goals.
• Identify account expansion, cross-selling, licensing, and contract-scope opportunities.
• Translate autonomous and unmanned systems capability gaps and customer feedback into product development milestones and prioritized features.
• Conduct quarterly business reviews and post-time-to-value retrospectives to align goals and improve delivery.
• Track retention, adoption, hero health, time-to-value, churn, and gross profit metrics.

Requirements

• Experience managing strategic customer relationships and supporting long-term mission or business outcomes.
• Ability to advise senior Department of War leaders and experienced warfighters as a trusted partner.
• Experience guiding product adoption, prototype development, customer onboarding, and value realization.
• Ability to collaborate with Product, R&D, and Account Executive teams to address capability gaps and expand accounts.
• Must be located in the United States and able to travel 4–12 times per year.
• Ability to balance early contract time-to-value with profitability and maintain more than 65% gross profit margins after initial value realization.

Nice to have

• Experience with autonomous and unmanned systems or federal defense programs.
• Familiarity with secure cloud-native software, Kubernetes, continuous delivery, GitOps, and infrastructure-as-code.

Culture & Benefits

• Remote work within the United States with travel support for conferences and customer engagement.
• Company-paid medical, dental, and vision insurance, plus health savings, life, and disability insurance.
• 401(k) retirement plan, company stock options, and a home office budget.
• Flexible Time Off, federal holidays, extended Thanksgiving and winter holiday leave, and paid parental leave.
• Reimbursement for approved training, subscriptions, and conference expenses.