AV Operations Specialist (AI)

Location: New York office; in-office five days per week. Occasional evening and early-morning event coverage is expected, along with 4–6 weeks of annual travel for distributed support, office buildouts, and event coverage.

Annual salary: $230,000–$285,000 USD

Company

Anthropic develops reliable, interpretable, and steerable AI systems intended to be safe and beneficial for users and society.

What you will do

• Own the health, readiness, documentation, inventory, and performance of AV rooms and event spaces in the New York office.
• Execute preventative maintenance, room sweeps, support triage, fault isolation, escalation, and root-cause resolution.
• Provide technical coverage for executive presentations, meetings, all-hands, hybrid events, and company-wide broadcasts.
• Operate audio consoles, video switchers, camera systems, playback, and streaming encoders, including pre-event rehearsals and failover planning.
• Coordinate AV integrators, contractors, event labor, Workplace, Events, IT, and AV Engineering.
• Create runbooks, standards, gear lists, and documentation that make recurring support and event delivery repeatable.

Requirements

• 8+ years of hands-on experience in AV operations, workplace technology, or technical event support.
• Experience owning a standing room and stakeholder estate with ongoing accountability for performance.
• Working fluency across room systems, event audio, video, cameras, and streaming, with the ability to diagnose faults.
• Ability to prioritize independently across maintenance, support, and events, including as the only AV specialist in the building.
• Minimum education: bachelor's degree or an equivalent combination of education, training, and experience.
• Must work in the New York office five days per week and provide occasional evening, early-morning, and travel coverage.

Nice to have

• Experience with Q-SYS, Logitech CollabOS and Sync, Google Meet hardware, Zoom Rooms, or enterprise room administration.
• Experience with Blackmagic ATEM, Ross Carbonite, NewTek TriCaster, Yamaha DM7 or CL/QL consoles, Shure wireless systems, PTZ cameras, or multi-camera workflows.
• Experience with Jira, AV contractor coordination, integrator management, or regional on-call rotations.
• CTS certification or equivalent demonstrated capability.

Culture & Benefits

• Collaborative environment focused on advancing safe, trustworthy AI systems.
• Competitive compensation, flexible working hours, generous vacation and parental leave.
• Optional equity donation matching and an office designed for collaboration.
• Visa sponsorship is available, with reasonable efforts and immigration-lawyer support for eligible offers.