Senior Manager PC1 Marketing, Commercial and Digital Enablement (AI)

TL;DR

Senior Manager PC1 Marketing, Commercial and Digital Enablement (AI): Leading proposal and SOW strategy, Salesforce and Salesforce Marketing Cloud ownership, digital delivery, and AI enablement for a global biopharmaceutical CDMO with an accent on commercial technology governance, customer engagement, and budget management. Focus on designing scalable proposal processes, prioritizing product backlogs, building responsible AI use cases, and delivering cross-functional digital initiatives within budget.

Location: Hybrid role based in New York City, United States. Candidates must have permanent authorization to work in the U.S. by any employer. U.S. visa sponsorship is not available now or in the future. Relocation assistance may be available based on business needs and eligibility.

Annual base salary: $124,400–$207,400. Tampa, Florida postings have a separate annual range of $111,900–$186,500. The role is also eligible for a 17.5% bonus target and a share-based long-term incentive program.

Company

Global contract development and manufacturing operations support biopharmaceutical partners from late-stage development through commercialization.

What you will do

• Own the global proposal and Statement of Work operating model, including templates, governance, Technology Transfer SOWs, and continuous improvement.
• Set the Salesforce and Salesforce Marketing Cloud strategy, governance, roadmap, reporting, and customer engagement capabilities.
• Act as Product Owner for Salesforce initiatives by defining backlogs, user stories, sprint priorities, release readiness, and delivery outcomes.
• Lead AI enablement across proposals, commercial operations, business development, marketing content, personalization, and campaign effectiveness.
• Own the $500K annual digital budget, including forecasting, vendor contracts, purchase orders, invoicing, and variance management.
• Lead cross-functional digital and marketing initiatives while coordinating IT, Digital, Legal, Compliance, Finance, and business stakeholders.

Requirements

• Bachelor’s degree with at least 6 years of experience, master’s degree with at least 5 years, or PhD with at least 1 year of experience.
• Experience with proposal development, SOW analysis, commercial operations, and complex cross-functional initiatives.
• Experience owning Salesforce or a comparable enterprise CRM platform and working with Salesforce Marketing Cloud or similar marketing automation tools.
• Strong analytical, communication, stakeholder influence, project management, and executive communication skills.
• Experience with agile or product-led delivery, digital transformation, or AI-enabled initiatives.
• Permanent U.S. work authorization is required; visa sponsorship is not available.

Nice to have

• Experience in pharmaceutical, CDMO, or life sciences environments.
• Proficiency with proposal management software.
• Knowledge of marketing metrics, lead generation journeys, campaign calendars, and customer engagement strategy.
• Experience managing multiple projects and tight deadlines while maintaining quality and accuracy.

Culture & Benefits

• Hybrid work environment with occasional flexibility to support global stakeholders and limited travel.
• Comprehensive medical, prescription drug, dental, and vision coverage.
• 401(k) matching contributions and an additional retirement savings contribution.
• Paid vacation, holidays, personal days, caregiver and parental leave, and medical leave.
• Eligibility for performance bonuses and a share-based long-term incentive program.