Director of Account Management (B2B Education)

TL;DR

Director of Account Management (B2B Education): Leading strategic account management for employer, workforce, and academic partners with an accent on partner onboarding, retention, expansion, and revenue growth. Focus on building workforce solutions, guiding funding pathways, forecasting portfolio performance, and developing a high-performing Strategic Account Management team.

Location: US Nationwide — Remote; work during normal business hours, approximately 8:30am–5:00pm. Travel of approximately 10–20% is expected for partner meetings, launches, and industry events.

Salary: $91,000–$140,000 per year, with potential bonus eligibility.

Company

hirify.global provides technology-enabled education, curriculum, and career training solutions through its MedCerts business, with a focus on healthcare and IT certifications.

What you will do

• Lead, coach, and develop the Strategic Account Management team using account plans, performance metrics, and operating standards.
• Own onboarding and launch processes for B2B partners, ensuring rapid progress toward enrollments and student outcomes.
• Drive retention, account expansion, enrollments, and revenue across employer, workforce, and academic partner portfolios.
• Build growth plans involving new programs, content licensing, credit for prior learning, and additional cohorts.
• Advise senior partner leaders on talent pipelines, upskilling programs, funded training initiatives, and workforce education solutions.
• Forecast portfolio performance in Salesforce and report pipeline, launches, risks, and account health to executive leadership.

Requirements

• At least 10 years of experience in workforce development, higher education, healthcare workforce, or B2B education and training.
• At least 5 years of experience leading and developing a team.
• Proven success leading account management, partnership, or sales teams against revenue, retention, and growth targets.
• Experience advising senior leaders across employer, workforce board, or academic settings on multi-stakeholder solutions.
• Strong analytical, forecasting, CRM, written communication, verbal communication, and executive-partner representation skills.

Nice to have

• Bachelor’s degree.
• Experience in allied health or healthcare workforce development.
• Established relationships with health systems, workforce boards, or higher education institutions.
• Familiarity with content licensing, credit for prior learning, articulation agreements, and stackable credentials.

Culture & Benefits

• Remote work arrangement with standard business-hour availability.
• Health benefits for eligible employees.
• Retirement contributions for eligible employees.
• Paid time off for eligible employees.
• Potential bonus eligibility based on applicable compensation practices.