Staff Product Manager (Onboarding & Growth)

TL;DR

Staff Product Manager (Onboarding & Growth): Owns practitioner onboarding, activation, and early adoption for a healthcare SaaS platform with an accent on product-led growth, experimentation, and customer journey optimization. Focus on designing measurable growth initiatives, solving complex adoption challenges, and incorporating AI-enabled experiences into onboarding.

Location: Remote within Canada; Toronto, Ontario is listed as the location.

Salary: CAD 140,000–170,000 base salary, excluding stock options, wellness stipends, and other benefits.

Company

Health technology company providing practitioners with clinical insights, lab interpretations, patient analytics, education, and access to supplements through an integrated care platform.

What you will do

• Define and execute the product strategy and roadmap for practitioner onboarding, activation, and early adoption.
• Own the journey from sign-up through the first treatment plan and Assist activation, reducing friction and improving time to value.
• Design and deliver product-led growth initiatives that increase activation, engagement, retention, and long-term adoption.
• Use experimentation, behavioral data, analytics, and customer insights to identify pain points and optimize the experience.
• Partner with Design, Engineering, Data, Marketing, Sales, Customer Success, and other stakeholders across discovery and delivery.
• Use AI tools to improve product discovery and decision-making while incorporating AI-enabled onboarding experiences.

Requirements

• 8+ years of Product Management experience leading complex cross-functional initiatives.
• Significant experience with SaaS onboarding, activation, or product-led growth.
• Strong understanding of customer journeys, funnels, behavioral data, experimentation, and growth metrics.
• Demonstrated success improving activation, engagement, retention, or other product outcomes through iteration.
• Experience collaborating with Design, Engineering, Data, Marketing, and customer-facing teams.
• Strong product judgment, communication, stakeholder management, and ability to navigate ambiguity.

Nice to have

• Experience building onboarding or growth experiences for multi-product SaaS platforms.
• Experience in healthcare, HealthTech, or another regulated industry.
• Experience building AI-enabled or automation-driven product experiences.
• Experience influencing product strategy across multiple teams or product areas.

Culture & Benefits

• Curiosity, strong product thinking, measurable outcomes, and close cross-functional collaboration are valued.
• Work emphasizes experimentation, continuous improvement, and meaningful impact on practitioners and patients.
• Inclusive workplace with accommodations available upon request.
• Total rewards may include stock options, wellness stipends, and other benefits; benefits vary by region.
• Final offers are contingent on background checks conducted under applicable laws.