Product Project Coordinator

TL;DR

Product Project Coordinator (X-ray inspection services): Coordinating customer inquiries, quotations, contracts, onboarding, project documentation, reporting, and invoicing support for a product inspection business with an accent on commercial accuracy, cross-functional scheduling, and customer responsiveness. Focus on managing complex administrative workflows, maintaining reliable CRM and project records, and supporting emergency-response inspection projects across sales, operations, finance, and logistics.

Location: Lutz, Florida, United States; primarily office-based with limited travel to customer sites, trade shows, meetings, training, and company events.

Company

METTLER TOLEDO is a global provider of precision instruments and services for laboratory, industrial, product inspection, process analytics, and retail applications.

What you will do

• Coordinate customer inquiries, service requests, leads, quotations, proposals, contracts, purchase orders, and related commercial documentation.
• Support customer onboarding, including vendor registration, confidentiality agreements, insurance documentation, and compliance requirements.
• Maintain CRM systems, sales pipelines, customer records, project files, document control systems, and commercial databases.
• Coordinate project setup, scheduling, work orders, documentation packages, customer communications, and field personnel activities.
• Prepare inspection studies, validation and project reports, presentations, sales materials, and routine business performance reports.
• Support invoicing, business development, customer outreach, trade shows, continuous improvement, and cross-functional administrative processes.

Requirements

• Exceptional organization, time management, attention to detail, accuracy, and ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills with a strong customer-service orientation.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
• Experience with CRM systems, ERP systems, cloud storage platforms, and business reporting tools.
• Ability to analyze information, prepare reports, track performance metrics, solve problems, and work independently within cross-functional teams.
• Valid driver’s license and ability to travel as needed, including occasional overnight travel.

Nice to have

• Experience in customer service, sales administration, project coordination, logistics, operations support, or business administration.
• Post-secondary education in business administration, sales, marketing, operations, supply chain, or a related field.
• Experience supporting food manufacturing, industrial equipment, technical services, logistics, or field service organizations.

Culture & Benefits

• Medical, dental, and vision coverage plus a company-matched 401(k) plan from the date of hire.
• Paid time off, flexible spending, disability coverage, life insurance, business travel insurance, and employee assistance benefits.
• Tuition reimbursement, wellness programs, parental and caregiver leave, and employee discounts.
• Work with customers and cross-functional teams in a global precision technology organization.