Carrier Sales Account Manager (Logistics)

Location: Hybrid role based in Chicago, Illinois, United States. No immigration sponsorship or transfer is available.

Salary: $47,000–$67,000 per year.

Company

hirify.global combines logistics technology, real-time shipment data, transportation capacity, and operational expertise to help companies move goods more reliably and efficiently.

What you will do

• Manage carrier assignment, shipment tracking, execution, troubleshooting, and service reporting for Last Mile operations.
• Source, onboard, coach, and communicate with carriers while developing routing guides for contingency planning and volume changes.
• Negotiate carrier rate agreements and gather carrier interest, service records, and pricing information.
• Coordinate with Sales, Pricing, customers, and other stakeholders on requirements, timelines, strategy calls, and submissions.
• Engage directly with the customer through daily communication, weekly performance reviews, and quarterly business reviews.
• Analyze service reasons, routing, and consolidation opportunities to identify savings and process improvements.

Requirements

• Bachelor’s degree.
• At least 1 year of transportation, logistics, or freight experience.
• Strong relationship management, communication, troubleshooting, and cross-functional collaboration skills.
• Ability to work in a hybrid arrangement in Chicago, Illinois, United States.
• Employment authorization must already be in place; immigration sponsorship or transfer is not available.

Nice to have

• Carrier sales experience.
• Account management or customer service experience.
• Negotiation, business analysis, or customer relationship management experience.

Culture & Benefits

• Health, dental, and vision benefits for eligible U.S. employees working more than 30 hours per week.
• 401(k) matching, financial and mental wellness benefits, parental leave, disability coverage, and life insurance.
• Potential performance or sales incentives, equity awards, and other role-dependent compensation.
• Work with transportation data, technology, carriers, and major North American shippers.