Billing & Collections Specialist (Microsoft Business Central)

TL;DR

Billing & Collections Specialist (Microsoft Business Central): Managing end-to-end billing workflows, delivery-slip validation, pricing updates, and revenue reconciliation across a complex multi-site commercial laundry operation with an accent on data integrity, consolidated billing, and ERP accuracy. Focus on investigating revenue variances, correcting cascading assignment and pricing errors, and completing monthly billing on time while coordinating with customers, facilities, and finance leadership.

Location: Fully remote from Latin America or the Philippines, with full overlap during US Pacific business hours from Monday to Friday. Reliable power and internet backup are required.

Company

Connects highly qualified global candidates with startups and international clients across the US and EU.

What you will do

• Audit daily delivery slips against production records and correct quantity, item, customer, and pricing discrepancies in Business Central.
• Batch-bill customers on weekly, semi-monthly, and monthly cycles across 56 locations.
• Maintain customer cards, item codes, service items, and sales price lists in a customized Business Central environment.
• Run daily 30-day revenue comparison reports and investigate missing deliveries, data gaps, and billing variances.
• Resolve invoice disputes involving tax exemption certificates, purchase order mismatches, and related billing issues.
• Coordinate in real time with facility teams, customers, approvers, caterers, and finance leadership through Microsoft Teams and email.

Requirements

• Hands-on experience with Microsoft Business Central, including posting and unposting workflows, customer cards, item codes, service items, and sales price lists.
• 4–7 years of accounting or finance experience, including 2–3+ years owning end-to-end accounts receivable and billing processes.
• Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, trend analysis, and report building.
• Experience with multi-entity or multi-location B2B billing and consolidated billing across 20+ customer accounts.
• Demonstrated revenue variance analysis or billing discrepancy investigation with measurable outcomes.
• C1+ English is required for daily communication, along with full US Pacific Time availability and reliable power and internet backup.

Nice to have

• Billing experience in airline services, logistics, textile or linen, catering, or facility services.
• Familiarity with Power BI or real-time revenue dashboards.
• Experience expanding into cash receipts posting, bank reconciliations, or sales analysis.
• Spanish fluency, or a Microsoft Office Specialist certification or equivalent Excel credential.

Culture & Benefits

• Fully remote work from Latin America or the Philippines.
• Structured onboarding with documented guides and training videos.
• Growth path into cash receipts, bank reconciliations, and sales analysis.
• Generous paid time off according to company policy.
• Health maintenance organization coverage after three months for Philippines-based full-time employees.
• Mentorship, learning resources, international networking, and team recognition incentives.

Hiring process

• Application and screening.
• Skills assessment and topgrading interview.
• Client interview, offer, and client onboarding.