Salesforce Product Lead

TL;DR

Salesforce Product Lead (Salesforce/Revenue Operations): Leading the evolution of an enterprise CRM and its integrations to improve data quality, automation, and efficiency across revenue operations with an accent on Salesforce architecture, governance, and scalable lead-to-cash workflows. Focus on designing complex automations, owning the product roadmap, aligning cross-functional stakeholders, and coaching Salesforce administrators and technical team members.

Location: London, UK, with a requirement to work from the office 2 days per week; hybrid and remote flexibility is available.

Company

A data and market research company delivering insights into global audiences and markets.

What you will do

• Own the Salesforce product roadmap, governance, architecture, and strategic alignment with revenue growth objectives.
• Design, deploy, and optimize Salesforce automations, data models, custom applications, and end-to-end processes.
• Lead integrations across the revenue technology stack, including Tableau, Docusign CLM, and SalesLoft.
• Drive change management, user adoption, training, and enablement across commercial teams.
• Improve automation and lead-to-cash workflows to reduce manual effort and strengthen data quality and reporting.
• Manage, mentor, and develop Salesforce administrators while coordinating with senior stakeholders, vendors, and external partners.

Requirements

• Deep enterprise-level expertise in the Salesforce platform, object model, architecture, and governance.
• Extensive experience with Salesforce automation, including advanced flows, validation rules, formula fields, and data relationships.
• Proven success leading revenue technology integrations and managing Salesforce changes at scale.
• Experience defining product roadmaps, preparing ROI-based business cases, and making build-versus-buy decisions.
• Strong stakeholder management, analytical thinking, communication, and cross-functional leadership skills.
• Experience managing and developing Salesforce administrators and technical team members.

Nice to have

• Salesforce Advanced Administrator Certification.
• Sales, Experience, or Revenue Cloud Certification.
• Willingness to obtain Revenue Cloud certification.

Culture & Benefits

• 25 days of annual leave plus office closures over the holidays.
• Health cash plan, enhanced family benefits, carer days, and mental health support.
• Competitive salary, 4% pension matching, and recognition programs.
• Flexitime, early Friday finishes, hybrid and remote options, and a work-from-home budget.
• Accredited learning, leadership development, and global career mobility.
• Inclusive workplace with DE&I initiatives, volunteering opportunities, donation matching, and payroll giving.