Team Leader - Credit & Collection

TL;DR

Team Leader - Credit & Collection (Finance): Leading a credit and collection function that recovers outstanding receivables, manages credit risk, and supports cash flow objectives with an accent on team performance, customer relationships, and process optimisation. Focus on reducing bad debt exposure, improving collection automation, coordinating global accounting stakeholders, and maintaining regulatory compliance.

Location: Hybrid role with flexible working hours and remote/hybrid arrangements open for discussion. Workation is available from hirify.global locations for up to four weeks per year within the EU.

Company

European payroll and HR services provider delivering solutions across the employee journey, from payroll to talent development.

What you will do

• Lead, coach, and develop Credit & Collection Officers.
• Set performance objectives, monitor KPIs, allocate workloads, and maintain service levels.
• Oversee collection activities and timely recovery of outstanding debts.
• Build strong relationships with customers, accounting teams, and internal stakeholders across countries.
• Ensure compliance with company policies, internal controls, and regulatory requirements.
• Identify opportunities to improve collection processes and automation.

Requirements

• Degree in Accounting or ACCA Level 2 with 5–8 years of relevant Credit & Collection experience.
• Strong analytical, problem-solving, planning, and organisational skills.
• Excellent English written and spoken communication skills.
• Strong interpersonal skills and the ability to collaborate with finance colleagues and the wider organisation.
• Experience with global ERP systems and Microsoft Office.
• Ability to work independently and under pressure while driving continuous improvement.

Nice to have

• Experience working in multinational environments with multiple stakeholders.
• Knowledge of foreign currency bookkeeping.
• Knowledge of SAP S/4HANA.

Culture & Benefits

• Flexible working hours and remote/hybrid working options.
• Annual, study, maternity/paternity, wedding, and compassionate leave from day one, with seniority leave after three years.
• Fully paid medical insurance for the employee and two dependents, with upgrade and subsidised parent coverage options.
• Transport, mobile, and home internet allowances, plus a subsidised car loan facility.
• Professional training, an individual development plan, performance and remuneration reviews, annual bonuses, and career growth opportunities.
• Career break, workation, and employee referral programmes.

Hiring process

• Salary range details are shared during the initial Talent Acquisition interaction by phone or email.
• Successful candidates must submit a recent Certificate of Character and complete a background check.