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2 дня назад

Service Administration Specialist (French)

Формат работы
hybrid
Тип работы
fulltime
Английский
b2
Страна
Poland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Service Administration Specialist with French (Service Administration/SAP): Providing back-office support for service contracts in the French market, including customer data maintenance, quote processing, contract invoicing, and document archiving with an accent on accurate billing, structured administration, and cross-border cooperation. Focus on maintaining service and contract records in SAP, resolving customer enquiries, and preparing reliable service administration reports.

Location: Warsaw, Poland; hybrid work with 3 office days per week

Company

hirify.global is a global provider of precision instruments and services for laboratory, industrial, retail, process analytics, and product inspection applications.

What you will do

  • Administer service contracts and maintain customer and contract data in SAP.
  • Update records using information from technicians and customers.
  • Respond to customer enquiries about contract maintenance and renewals.
  • Process customer quotes and create contract features required for service delivery.
  • Prepare accurate and timely contract invoices.
  • Archive service documents and prepare related statistics and reports.

Requirements

  • Professional experience in a similar service administration position.
  • Very good French at B2 level is required.
  • Good English is required.
  • Good knowledge of MS Office.
  • Detail-oriented approach, ability to learn quickly, and ability to follow defined procedures.
  • Ability to manage priorities and meet deadlines.

Culture & Benefits

  • Employment contract with a focus on long-term cooperation.
  • Flexible working hours and a hybrid work model.
  • Annual reward, festive benefits, and meal discounts.
  • Medical care, dental coverage, life insurance, and sports card.
  • Language courses, extensive training opportunities, wellbeing activities, and CSR initiatives.
  • Diverse and inclusive workplace.

Hiring process

  • CV selection followed by contact with selected candidates.
  • Approximately 15-minute phone screening with a recruiter.
  • Approximately one-hour video interview with the manager and recruiter.

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