Service Administration Specialist with English

Location: Warsaw, Poland; hybrid work model with 3 office days per week

Company

hirify.global is a global provider of precision instruments and services for laboratory, industrial, process analytics, product inspection, and retail applications.

What you will do

• Administer service contracts and maintain accurate customer and contract data in SAP.
• Process service-related customer enquiries, quotations, renewals, and contract features.
• Verify service coverage and issue accurate, timely invoices after service completion.
• Coordinate with technicians, back-office colleagues, service teams, and business partners in supported countries.
• Archive relevant electronic documentation and prepare service administration statistics and reports.

Requirements

• Professional experience in a similar administrative or service support position.
• Very good English at B2 level.
• Well-developed MS Office skills.
• Detail-oriented approach, quick learning ability, and strong prioritization skills.
• Ability to follow defined procedures and meet deadlines.

Culture & Benefits

• Employment contract with a focus on long-term cooperation.
• Flexible working hours and a hybrid work model.
• Annual reward, festive benefits, medical care, dental coverage, life insurance, and a sports card.
• Language courses, extensive training opportunities, wellbeing activities, and CSR initiatives.
• Inclusive and diverse workplace with meal discounts and special offers at Platan Business Park.

Hiring process

• CV selection followed by contact with selected candidates.
• Approximately 15-minute phone screening with a recruiter.
• Approximately one-hour initial video interview with the manager and recruiter.