Logistics Specialist

Location: Remote work from the Philippines

Salary: $800–$1,000 USD

Company

Develops and sells accessories supported by coordinated shipping and order management operations.

What you will do

• Coordinate and schedule LTL and parcel carrier pickups, shipment creation, routing, and preparation.
• Follow up with warehouse and sales teams to ensure orders are processed, shipped, and closed accurately.
• Respond to customer order and shipment inquiries through a shared inbox while maintaining detailed records.
• Manage shipping claims, monitor carrier performance, and escalate service issues.
• Maintain SOPs, identify process gaps, and recommend improvements to operational efficiency.
• Collaborate with Sales, Warehouse, Quality Control, Accounting, Customer Support, and external carriers.

Requirements

• 1–3 years of experience in logistics, operations, or customer service.
• Exceptional attention to detail and strong organizational and follow-up skills.
• Strong verbal and written communication with a professional, solutions-oriented approach.
• Ability to manage shifting priorities and work effectively in a fast-paced environment.
• Intermediate Excel skills for spreadsheets, tracking data, and reports.
• Must be located in the Philippines for the remote work arrangement.

Culture & Benefits

• Mentorship and coaching focused on long-term professional development.
• Exposure to the complete order lifecycle, from order release through final delivery.
• Cross-functional collaboration across operational and customer-facing teams.
• Opportunity to develop communication, problem-solving, and process-improvement skills.