Direct Sales - Territory Training & Sales Manager

TL;DR

Direct Sales - Territory Training & Sales Manager (Senior Customer Technology): Installing and training customers on caption telephone equipment while generating referrals and building local community partnerships with an accent on consultative sales, customer education, and territory development. Focus on solving customer needs in home visits, creating lead-generation events, and supporting people with hearing loss across the assigned US territory.

Location: 100% remote from a US-based home office, with extensive local driving in the assigned territory and occasional air travel. Philadelphia, PA is listed as the territory location.

Salary: $75,000–$80,000 annual earning range; $45,000 annual base salary, plus a $485 monthly auto allowance and uncapped upside.

Company

Technology service provider delivering caption telephone products and services through automatic speech recognition, human captioning, customer support, sales, and product development for primarily senior customers with hearing loss.

What you will do

• Install caption telephones and related products in customer homes and connect them to existing services.
• Train customers, mainly seniors, on equipment features and caption telephone services.
• Build relationships with retirement communities, hearing professionals, senior organizations, and other local partners.
• Create and participate in senior-focused events, trade shows, and educational activities.
• Generate referrals and lead-generation opportunities within the assigned territory.
• Maintain equipment inventory, customer records, and territory data in Salesforce and other company tools.

Requirements

• High school diploma or equivalent and experience in outside sales, including B2B or B2C sales.
• Valid driver’s license, personal automobile, and ability to travel extensively by car with occasional air travel.
• Ability to work from a local US home office and travel to customer homes, healthcare providers, and event sites.
• Comfort working with seniors and people with disabilities, including customers with hearing loss.
• Availability for flexible hours, including weekends.
• Strong communication, presentation, relationship-building, organization, problem-solving, and computer skills, including Salesforce, MS Office, and MS Teams.
• Must be authorized to work for any employer in the United States without current or future visa sponsorship.

Nice to have

• Sales or other professional experience working with seniors.
• Experience in the hearing health field.

Culture & Benefits

• Independent, flexible, collaborative, and results-oriented work environment.
• Company phone and iPad, monthly internet support, and annual work-from-home reimbursement.
• 401(k) match and comprehensive benefits package.
• Annual fitness reimbursement and tuition and professional development reimbursement.
• Growth opportunities and training for product installations.

Hiring process

• Applications are personally reviewed by the talent acquisition team.
• Selected candidates receive feedback and information about next steps.