Manager, SDR

TL;DR

Manager, SDR (Sales Development): Lead a team of inbound and outbound SDRs to generate pipeline for the SMB business with an accent on coaching-first execution, measurable SQL/pipeline outcomes, and using AI and data to improve performance. Focus on inspecting CRM and conversation intelligence signals, partnering across Marketing/Sales/Revenue Ops to improve lead quality, and developing future Account Executives and sales leaders.

Company

hirify.global is a software provider for fitness businesses, helping clubs manage operations and engage members with scalable, data-driven solutions.

What you will do

• Coach, develop, and lead a team of Sales Development Representatives to consistently hit SQL and pipeline goals.
• Inspect daily execution using call recordings, conversation intelligence, CRM data, and activity metrics to find coaching opportunities.
• Build a culture of accountability, continuous improvement, and high performance.
• Partner with Marketing, Sales, and Revenue Operations to improve lead quality, conversion, and pipeline generation.
• Mentor SDRs into successful Account Executives and sales leaders.
• Use AI, automation, and modern sales technology to improve team effectiveness and coaching quality.

Requirements

• 6+ years leading high-performing SDR, BDR, or Inside Sales teams.
• Proven track record improving pipeline generation through coaching and performance management.
• Strong understanding of inbound and outbound sales development motions.
• Experience using Salesforce for management and coaching.
• Experience with sales engagement and conversation intelligence platforms (e.g., Nooks, Outreach, Salesloft, Gong, or similar).
• Comfort leveraging AI to analyze conversations, identify trends, improve coaching, and drive team performance.

Culture & Benefits

• Open PTO policy with flexible time off.
• Quarterly “Days of Disconnect” with a collective day off.
• Medical/Dental/Vision coverage, EAP support.
• Parental & Pawternity Leave.
• Quarterly reimbursement “Best Life Perk” and Calm App subscription for you and up to 4 dependents over 16.

Hiring process

• Interviews focused on sales leadership, coaching approach, and experience improving pipeline generation.
• Discussion of how you use AI/data and sales tooling (Salesforce, engagement/conversation intelligence) to drive measurable outcomes.