Assistant Regional Manager

TL;DR

Assistant Regional Manager (Sales/Territory Management): Leading remote regional sales and training operations for a captioned telephone service, with an accent on customer acquisition, retention, field installation, and team development. Focus on coaching part-time territory representatives, managing performance and quotas, optimizing customer installations, and maintaining compliance across the assigned United States region.

Location: Remote within the United States, with candidates in the Eastern or Central Time Zone preferred. The role requires a local home office with high-speed internet, up to 50% travel within the assigned region, occasional overnight and out-of-state travel, and travel to national corporate events. Candidates must be authorized to work for any employer in the US; visa sponsorship is not available.

Salary: $72,000–$75,000 annually plus commission, depending on experience and geographical location.

Company

hirify.global provides FCC-certified telephone captioning services and technology that help seniors and people with hearing loss communicate more independently.

What you will do

• Lead, recruit, train, mentor, and manage part-time Territory Training & Sales Managers across the assigned region.
• Drive regional customer acquisition, service adoption, sales quotas, and customer retention objectives.
• Coach representatives on qualifying, scheduling, and completing customer installations and training.
• Travel to representatives and customers for follow-up training, installations, and regional support.
• Manage territories, inventory, performance reporting, documentation, and compliance requirements.
• Collaborate with Customer Support and use Salesforce to maintain accurate customer and territory records.

Requirements

• 1–2 years of service sales or sales management experience and a track record of consistently meeting quotas.
• Experience managing and developing a team is preferred but not required.
• Strong technical knowledge of internet connectivity, firewalls, routers, modems, switches, and hubs; installation experience is desirable.
• Ability to work remotely from a home office in the United States with high-speed internet and travel up to 50% within the assigned region.
• Strong leadership, communication, presentation, analytical, planning, budgeting, organizational, and problem-solving skills.
• Proficiency with Microsoft Office and modern virtual communication tools such as Microsoft Teams.

Nice to have

• Four-year college degree or equivalent experience.
• Prior technical installation experience.
• Experience managing and developing a team.

Culture & Benefits

• Mission-driven work supporting seniors and people who are hard of hearing.
• Remote work environment with flexible hours and changing priorities.
• Competitive salary plus commission.
• Benefits program available through hirify.global.
• Inclusive workplace committed to diversity and equal employment opportunity.

Hiring process

• Applications are reviewed personally by the talent acquisition team.
• Selected candidates receive information about fit and next steps.