SMB Account Executive (SaaS)

Location: Hybrid in London, UK; candidates must be based in the UK.

Company

AI-native people operating platform helping hospitality and retail businesses manage frontline teams through a unified application and AI-powered colleague.

What you will do

• Create and manage target lists of high-value hospitality and retail accounts.
• Build a blended pipeline from self-sourced opportunities and SDR-qualified meetings.
• Own the full sales cycle from discovery and tailored demos through value proof, commercial design, and close.
• Develop ROI and payback business cases for budget holders and senior stakeholders.
• Translate deal feedback into improved messaging, product priorities, and sales processes.
• Achieve sales targets through disciplined, sustainable execution.

Requirements

• Must be based in the UK and work in a hybrid setup in London.
• Excellent English communication skills required.
• 5+ years of SaaS sales experience.
• Strong consultative selling and MEDPICC experience.
• Experience navigating complex sales cycles and engaging senior stakeholders.
• Self-driven, data-curious, coachable, and disciplined, with strong CRM ownership.

Nice to have

• Experience selling into hospitality.
• Experience working with high-value enterprise or strategic accounts.

Culture & Benefits

• Fast progression, internal promotion, and meaningful responsibility from the first day.
• Honest feedback, active coaching, and autonomy to experiment.
• Opportunity to improve the daily working lives of frontline employees.
• Work alongside experienced founders and operators.
• London office amenities, team lunches, social events, padel tournaments, wine tastings, offsites, quality equipment, and stocked refreshments.