Account Executive, Client Services

TL;DR

Account Executive, Client Services (Pharmaceutical and Biotech): Overseeing the implementation of client statements of work, coordinating teams and vendors, and managing project timelines, budgets, documentation, and daily client communication with an accent on healthcare regulation, scientific communications, and precise agency execution. Focus on adapting project plans, tracking burn rates and billing, solving delivery issues, and applying approved AI tools to improve workflow efficiency while protecting client confidentiality.

Location: 100% remote, but must be based in Illinois or Indiana; travel within the United States and internationally may be required, with less than 40% travel expected.

Salary: $70,000–$85,000 per year.

Company

hirify.global is an oncology-led biopharma partner providing scientific, strategic, insight, and data expertise across complex medicine programs.

What you will do

• Oversee the successful implementation of existing client statements of work and manage day-to-day project execution.
• Coordinate account teams, support teams, vendors, and clients to keep deliverables, communications, and timelines aligned.
• Develop and adapt tactical project plans, including budgets, timelines, status reports, and contact reports.
• Evaluate deliverables against project briefs, troubleshoot issues, and escalate appropriately.
• Track time, project burn rates, invoicing, reconciliation, and billing accuracy with accounting.
• Use approved AI tools for meeting notes, drafting, summarization, task tracking, research, and workflow management while reviewing outputs for accuracy and confidentiality.

Requirements

• Bachelor’s degree.
• At least 2 years of client services experience and 1+ year of agency or pharmaceutical advertising experience.
• Working knowledge of digital marketing, pharmaceutical and biotech industries, and scientific communications.
• Strong organizational, interpersonal, problem-solving, communication, and accountability skills.
• Proficiency with MS Office, Adobe, WebEx, or similar collaboration systems.
• Must be based in Illinois or Indiana and able to travel domestically and internationally as needed.

Nice to have

• Oncology or hematology experience.
• Experience with cloud-based systems such as Egnyte.
• Experience working in a fully virtual environment.

Culture & Benefits

• Fully remote work environment with flexible time off and work-life balance support.
• Positive, diverse, and supportive culture with professional growth through hirify.global University.
• Medical, dental, and vision health benefits.
• Generous parental leave and a 401(k) plan with company match.
• Wellness programs, virtual workout classes, employee assistance programs, and discounts on everyday services and activities.