VP, Account Director (Learning & Development - Pharma Agency)

TL;DR

VP, Account Director (Learning & Development - Pharma Agency) (pharmaceutical learning and development): Leading strategic accounts and building transformative training solutions for pharmaceutical, biotech, and medical device clients with an accent on client partnership, modern learning strategy, and technology-enabled delivery. Focus on growing multimillion-dollar accounts, designing AI-supported learning offerings, and delivering complex programs across commercial, medical, and compliance teams.

Location: Remote within the United States; listed hubs are New York, Philadelphia, and Chicago.

Salary: $152,000–$190,000 per year.

Company

Healthcare advisory, medical, and marketing organization helping pharmaceutical, biotech, payer, and provider clients improve how patients access and receive care.

What you will do

• Lead senior client relationships across strategic pharmaceutical, biotech, and medical device accounts.
• Build annual account plans, long-term learning roadmaps, and executive business reviews.
• Identify growth opportunities, lead proposals and pitches, and negotiate contracts.
• Co-create technology-enabled learning solutions with architects, creatives, and learning strategists.
• Oversee complex programs spanning workshops, digital platforms, virtual experiences, simulations, and field enablement.
• Drive client satisfaction, retention, measurable outcomes, and new revenue streams.

Requirements

• 10+ years of experience in client services, consulting, or account leadership.
• Experience in an agency, medical communications, or training-focused environment.
• Deep familiarity with life sciences and regulated training environments.
• Demonstrated success growing multimillion-dollar accounts and influencing senior stakeholders.
• Strong ability to translate business goals into learning strategy and solutions.
• Must be able to work remotely from the United States.

Nice to have

• Experience with AI-powered learning tools or omnichannel training strategies.
• Exposure to medical affairs, clinical development, or compliance training.
• Experience managing hybrid or remote teams in scaling environments.

Culture & Benefits

• Flexible remote and hybrid working arrangements with global collaboration hubs.
• 401(k) plan with up to 4% employer match, plus life, disability, medical, dental, and vision coverage.
• 20 vacation days, a personal well-being day, public holidays, and additional end-of-year holidays.
• Enhanced parental and fertility benefits, employee assistance counseling, and personalized health support.
• On-demand training, career development support, and global mobility opportunities.
• AI tools may support parts of the hiring process, while final decisions are made by people.