Relationship Manager (Malayalam Speaker)

Location: Kuala Lumpur, Malaysia; onsite

Company

hirify.global is a financial technology company providing retail clients with access to leveraged trading across forex, equity, and commodity markets.

What you will do

• Onboard, activate, retain, and grow a portfolio of clients through personalized voice and social media support.
• Build trusted relationships with active clients and keep them informed about company developments and market opportunities.
• Meet and exceed personal and team sales and service KPI targets.
• Research prospects, prepare sales activities, and use reports, tools, and business insights to improve performance.
• Monitor economic indicators, central bank decisions, geopolitical events, and forex market conditions.
• Coordinate with relevant departments to resolve complaints, share customer feedback, and maintain compliance with security and regulatory requirements.

Requirements

• Native Malayalam and fluent English required.
• Experience working in sales for a CFD broker.
• Deep understanding of forex trading, currency pairs, financial markets, and macroeconomic trends.
• Strong interpersonal, communication, analytical, networking, and problem-solving skills.
• Familiarity with financial regulations and licenses relevant to forex trading.
• University degree or equivalent in Business, Finance, Economics, or a related field.

Nice to have

• Experience managing a sales team at a CFD broker.
• Additional language skills.

Culture & Benefits

• Work in a culturally diverse team of professionals with complementary skills.
• Join a fast-growing company with offices and hubs across multiple global regions.
• Opportunities to develop a broad range of skills and take on early responsibility.
• Support a client-focused culture built around professional growth and continuous improvement.