Market Performance Manager (Hotel Revenue Management)

Location: Pune; hybrid work model with three days in the office.

Company

hirify.global operates a hotel commerce platform that helps accommodation providers attract and manage bookings across online distribution channels.

What you will do

• Lead and develop Market Performance Team Leads and Specialists through coaching, training, and performance management.
• Design and implement market performance, revenue optimization, and distribution strategies that improve customer ROI.
• Own the optimization and revenue pipeline, including forecasting, prioritization, resourcing, and performance reporting.
• Oversee distribution strategies across OTAs, direct channels, GDS, and other sources to increase profitable hotel bookings.
• Build scalable optimization programs and improve processes, tools, methodologies, conversion, and productivity.
• Partner with Product, Engineering, Marketing, Sales, and executive stakeholders to drive customer and revenue outcomes.

Requirements

• Extensive experience in market management, OTA, customer success, upgrade sales, account management, or a similar customer-facing function, including leadership experience.
• Proven success designing optimization programs that deliver measurable revenue and customer outcomes.
• Strong analytical and commercial skills, including pipeline management, ROI analysis, and performance metrics such as RevPAR, ADR, occupancy, channel mix, conversion, and productivity.
• Knowledge of hotel revenue management, including demand forecasting, pricing, inventory, channel management, and competitive set analysis.
• Experience leading and developing managers and frontline specialists, including coaching in revenue optimization, distribution, negotiation, and value-based selling.
• Fluent English is required. Proficiency in Salesforce and G-Suite is required, with experience reading Tableau reports and analyzing data in Google Sheets.

Nice to have

• Experience in the hotel industry or travel technology sector, particularly market performance management at an OTA.
• Spanish, German, French, Italian, Thai, Vietnamese, Bahasa, Portuguese, or Mandarin.

Culture & Benefits

• Hybrid work model with three office days per week.
• Mental health and well-being initiatives.
• Generous parental leave, including secondary parental leave.
• Paid birthday, study, and volunteering leave.
• Training and personal growth opportunities, employee resource groups, social clubs, and team events.

Hiring process

• Submit a resume and provide preferred pronouns and any interview adjustments required.
• The Talent Acquisition team will contact selected candidates.