Sr. Partner Manager, Canada

Location: Remote role supporting Canadian metros; must be based in the Greater Toronto Area, with regular travel within Canada and occasional international travel.

Salary: CAD 94,000–135,000 base pay, excluding bonus and benefits.

Company

A marketplace platform connecting customers with Taskers for home services such as furniture assembly, handyman work, and moving assistance.

What you will do

• Own the relationship with IKEA Canada and other Canadian enterprise partners as the primary point of contact.
• Understand partner goals, challenges, and business environment to shape growth strategies.
• Coordinate operational delivery with customer experience, fulfilment, after-sales, and other cross-functional teams.
• Schedule performance reviews, optimize processes, gather feedback, and align stakeholders on roadmaps.
• Analyze and report performance across online and store channels, translating insights into business actions.
• Drive commercial KPIs including jobs requested, fulfilment, average order value, and net revenue through partner engagement, training, and store visits.

Requirements

• At least 5 years of professional experience, preferably combining retail and partner or account management.
• Proven experience in account management, client relationship management, and operational execution.
• Strong analytical, problem-solving, communication, and stakeholder-influence skills.
• Ability to manage ambiguity and operate effectively in a fast-paced, entrepreneurial environment.
• Must be based in the Greater Toronto Area and available for regular travel within Canada, with occasional international travel.
• Bachelor’s degree; bilingual English and French is strongly preferred.

Culture & Benefits

• Hybrid work model combining flexibility with regular in-person connection.
• Generous and flexible time off, including two company-wide closure weeks.
• Product, wellness, productivity, and education stipends.
• IKEA discounts and reproductive health support.
• Benefits vary by country of employment; Canadian benefits are provided according to local policy.