7 дней назад
Associate Director, Delivery Partner- Incentive, Manufacturing & Energy
129 240 - 232 560$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Associate Director, Delivery Partner- Incentive, Manufacturing & Energy (Service Delivery): Managing complex customer service engagements and business-to-business relationships with an accent on governance, contract performance, and financial accountability. Focus on integrating cross-functional service teams, advising customers, and managing large multi-year contract P&Ls to drive successful delivery and growth.
Location: Houston, Texas, with onsite work required up to four days per week
Salary: $129,240–$232,560 annually in the United States; location-specific ranges may apply. Eligible for a discretionary annual bonus or sales commission plan, depending on role eligibility.
Company
designs, builds, manages, and modernizes mission-critical technology systems for enterprise customers worldwide.
What you will do
- Lead and support customers throughout complex service delivery engagements.
- Build and maintain trusted business-to-business customer relationships.
- Represent ’s delivery activities within the manufacturing and energy sector.
- Integrate multiple service areas into seamless customer solutions with cross-functional teams.
- Manage customer governance and large, multi-year service contracts.
- Oversee contract financial performance, cost accounting, and P&L management while identifying opportunities for revenue growth.
Requirements
- Ability to work onsite in Houston, Texas, up to four days per week.
- At least 5 years of experience in project and/or service delivery.
- Experience coordinating large organizations and cross-functional teams to deliver customer services.
- Experience managing and governing large business-to-business, multi-year service contracts.
- Ability to act as a trusted customer advisor and identify business needs.
- In-depth knowledge of business controls and cost accounting, including management of a large contract P&L.
Nice to have
- Bachelor’s degree.
- Six Sigma, PMP, and/or ITIL certification.
- Experience managing long-term customer relationships.
Culture & Benefits
- Opportunities to collaborate with colleagues and customers across ’s global organization.
- Medical and dental coverage, disability benefits, retirement benefits, paid leave, and paid time off.
- Access to learning programs and professional certification opportunities.
- Inclusive workplace supported by employee Inclusion Networks.
- Volunteering and charitable giving programs.
Hiring process
- Applications are accepted on a rolling basis.
- Employment may require compliance with client or partner vaccination policies when working at their locations.
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