Relationship Manager, Mid Market (LATAM)

Location: USA; hybrid work with at least three days per week in the office. Travel within the market is required.

OTE: $192,000–$270,000 per year, including potential sales incentives; additional stock may be available.

Company

hirify.global develops Fin, an AI Customer Agent, together with an integrated help desk for customer support teams.

What you will do

• Manage and grow a portfolio of existing LATAM customers through upselling, cross-selling, and account expansion.
• Build relationships with key stakeholders, develop growth plans, and drive engagement across customer accounts.
• Create tailored product demonstrations and represent customer needs to Marketing, Product, Customer Success, and other cross-functional teams.
• Forecast revenue, maintain pipeline visibility, and prioritize strategic accounts.
• Co-sell with regional partners, navigate multi-party commercial structures, and negotiate contracts with procurement.
• Represent hirify.global at virtual and in-person events while contributing to sales best practices and team development.

Requirements

• 4+ years of experience in a closing sales role.
• 2+ years of SaaS sales experience with similar products.
• Proficiency in Portuguese is required.
• Strong sales instincts with a record of meeting and exceeding quota.
• Accurate sales forecasting, strong presentation and communication skills, and excellent attention to detail.
• Proof of eligibility to work in the United States is required.

Nice to have

• Fluency in Spanish.
• Interest in AI and its impact on customer service and customer experience.
• Experience working with inbound and outbound opportunities across different industries and company sizes.

Culture & Benefits

• Hybrid working model combining office collaboration with flexibility to work from home.
• Benefits supporting health and wellbeing, family needs, time away, and financial security.
• Offerings vary by location according to local practices and requirements.
• Open and accepting work environment focused on collaboration, inclusion, and company values.