Associate Account Manager (SaaS)

Location: hirify.global HQ in Atlanta or hirify.global North in Alpharetta; travel up to 25%.

Company

hirify.global provides a workflow management SaaS platform for K-12 school districts, supporting technology and operational workflows for more than 2,000 districts.

What you will do

• Build and maintain relationships with customers in an assigned account portfolio.
• Identify and develop upsell and cross-sell opportunities with support from sales leadership.
• Research accounts, prepare customer meeting materials, and coordinate communications and follow-up.
• Conduct discovery conversations and explain relevant product capabilities, customer outcomes, and best practices.
• Support product demonstrations, proposals, expansion discussions, pipeline tracking, and forecasting.
• Collaborate with Account Management, Customer Success, Product, and other internal teams to support expansion, satisfaction, and retention.

Requirements

• Bachelor’s degree or equivalent education and relevant experience.
• Up to two years of experience in sales, account management, customer success, business development, or another customer-facing role.
• Strong written and verbal communication skills, relationship-building ability, and professional communication with customers and internal stakeholders.
• Interest in developing presentation, discovery, negotiation, and consultative-selling skills.
• Strong organization, attention to detail, follow-through, and ability to manage multiple priorities in a process-driven environment.
• Ability to learn technology products and explain their value clearly; familiarity with Microsoft Office and Google Workspace.

Nice to have

• Working knowledge of Salesforce or a similar CRM.
• Experience in SaaS, education technology, K-12, or customer-facing sales.

Culture & Benefits

• Collaborative and energetic work environment with opportunities for personal and professional growth.
• Two office locations: Downtown Atlanta and Halcyon in Alpharetta.
• Full-time benefits include medical, dental, vision, life insurance, a 401(k) match, and paid time off.
• Emphasis on work-life balance.