Field Service Engineer (Cymer)

Location: Austin, Texas, United States; onsite customer-site support

Company

hirify.global develops and services advanced lithography machines and Cymer laser equipment used in semiconductor manufacturing.

What you will do

• Analyze, diagnose, and troubleshoot Cymer equipment by telephone and at customer sites.
• Install, repair, retrofit, upgrade, and perform preventive maintenance on Cymer equipment.
• Maintain an assigned equipment base, provide primary customer support, forecast service needs, and conduct customer meetings.
• Provide service education and technical knowledge transfer to customer service and operations staff.
• Ensure required parts and tools are available and complete service and expense documentation.
• Support Tesla Austin directly and assist Samsung Austin, Samsung Taylor, NXP, and Infineon when needed.

Requirements

• High school diploma or equivalent experience.
• 5+ years of technical experience working with electronics.
• Advanced knowledge of equipment installation, maintenance, repair, and troubleshooting at module and system level.
• Experience with Microsoft Word, Excel, PowerPoint, electronic email systems, and LabView.
• Oral and written English skills are required.
• Must meet customer-site access requirements, including background checks, safety training, cleanroom access, gowning, and use of breathing apparatus.

Nice to have

• Cymer laser experience.
• Ability to read and analyze opto-mechanical and electronic schematics.
• Experience leading an installation or significantly contributing to installations at multiple sites.
• Strong customer service, technical reporting, data analysis, and relationship-building skills.

Culture & Benefits

• Monday-Friday, 8:00-17:00 shift with possible overtime after hours and on weekends.
• Night and weekend work, weekend and night on-call support, and compressed work week shifts may be required.
• Travel to customer sites and other locations is required as service needs dictate.
• Work involves collaboration with field service, customer support, and technical colleagues in a demanding environment.
• Occasional lifting of up to 20 pounds and physical activities including walking, kneeling, crouching, reaching, and working in cleanroom conditions.

Hiring process

• Employment requires authorization to access controlled technology under United States export regulations before starting work.
• Customer-site access may require successful completion of background checks, safety training, and cleanroom access procedures.