Senior Sales Executive (Retail Solutions)

TL;DR

Senior Sales Executive (Retail Solutions) (Account Management/Retail): Driving revenue growth and managing strategic global retail accounts through account strategies, cross-regional coordination, and commercial relationship management with an accent on customer satisfaction, service delivery, and performance targets. Focus on expanding executive relationships, resolving complex service issues, managing global agreements, and identifying growth opportunities across international hirify.global business lines.

Location: Onsite in Milpitas, California, United States; travel up to 30–50% of the time, including possible international travel.

Salary: $100,000–$140,000 per year.

Company

hirify.global provides inspection, verification, testing, and certification services through a global network serving almost every industry.

What you will do

• Develop and execute global account strategies aligned with business objectives.
• Serve as the primary client contact and coordinate communication and service delivery across business lines and affiliates.
• Grow revenue by expanding relationships with decision-makers and identifying opportunities within assigned accounts.
• Manage global agreements, contracts, commercial relationships, KPIs, service-level agreements, and financial targets.
• Lead business and performance reviews while monitoring customer satisfaction, revenue trends, invoices, and DSO.
• Resolve service issues and claims, track market and regulatory developments, and promote compliant delivery of hirify.global services.

Requirements

• Bachelor’s degree or equivalent education in analytical sciences, engineering, business, or a related field.
• At least 5 years of account management, customer service, or relevant experience with a successful track record.
• At least 3 years of experience in the testing, inspection, and certification industry.
• Experience working in international and multicultural environments.
• Advanced English is required.
• Strong account management, negotiation, communication, presentation, problem-solving, and organizational skills; proficiency in Microsoft Office and Salesforce.

Culture & Benefits

• Medical, dental, and vision insurance, life insurance, and employee assistance programs.
• 401(k) with company match and immediate vesting upon enrollment.
• Online training, virtual and classroom development programs, and tuition reimbursement.
• Paid time off and family leave.
• Equal opportunity employment and reasonable accommodation support.