Senior Account Manager | Retail

Location: Remote within the United States

Salary: $94,000–$151,000 USD annually

Company

hirify.global develops ERP and business software that connects people, processes, and technology for essential businesses.

What you will do

• Own the sales and account-management lifecycle for national, enterprise, and high-value retail customers, including planning, renewals, expansion, and opportunity development.
• Build executive-level relationships with retailers, buying groups, retail buyers, merchandising leaders, IT, operations, and channel partners.
• Create annual and multi-year account plans covering growth priorities, product adoption, competitive risks, whitespace, and measurable outcomes.
• Position hirify.global retail ERP, point of sale, inventory, merchandising, purchasing, pricing, distribution, e-commerce, CRM, analytics, and integration solutions.
• Lead complex deal strategy, including discovery, business cases, ROI analysis, pricing, negotiation, and coordination with legal, finance, product, services, and delivery teams.
• Manage pipeline, forecasts, CRM data, renewals, upsell and cross-sell motions, executive business reviews, and customer issue resolution.

Requirements

• Advanced strategic account management, consultative selling, value-based solution positioning, and complex software sales skills.
• Working knowledge of retail ERP and multi-location retail processes, including point of sale, inventory, replenishment, merchandising, purchasing, pricing, distribution, e-commerce, analytics, and integrations.
• Strong executive communication, presentation, negotiation, storytelling, commercial, and financial skills.
• Proficiency with CRM and sales productivity tools, preferably Salesforce, including opportunity management, documentation, data quality, and forecasting.
• 5+ years of applicable sales or account-management experience and 2+ years managing large, national, enterprise, strategic, or multi-location retail accounts.
• Required experience with ERP software in retail or another multi-location operating environment; willingness and ability to travel as needed.

Nice to have

• Experience with thrift, sporting goods, pet, lawn and garden, hardware, specialty retail, or pharmacy organizations.
• Experience with buying groups, dealer networks, franchise or affiliate models, and multi-banner retail.
• Bachelor's degree in business, marketing, technology, or a related field, or equivalent experience.

Culture & Benefits

• Health and wellness benefits.
• Mentorship, continuing education, internal mobility, and career development opportunities.
• LinkedIn Learning access and a mentoring program.
• Inclusive global workplace focused on partnership and innovation.
• Work-life balance policies supporting time off.
• Global mobility support for international relocations and permanent residency processes.