Presales Engineer (CCM)

TL;DR

Presales Engineer (CCM): Supporting the adoption of customer communications management and enterprise software solutions through technical discovery, demonstrations, proposals, and proof-of-concepts with an accent on solution design, document management, and customer advisory. Focus on designing evaluations, translating complex technical capabilities into business value, and guiding sales opportunities across financial services, banking, insurance, healthcare, and public-sector organizations.

Location: United States; remote

Salary: $100,000–$140,000 USD annually, plus an additional commission structure.

Company

hirify.global operates Cincom, a global enterprise software business providing CPQ, CCM, ERP, and other solutions for simplifying complex business processes and improving revenue growth.

What you will do

• Serve as the primary technical contact throughout sales cycles, supporting evaluations, proposals, RFP responses, and technical documentation.
• Design, deploy, and manage product evaluations and proof-of-concepts while demonstrating technical and economic value.
• Conduct technical presentations, product demonstrations, webinars, seminars, and customer-facing events.
• Partner with sales, marketing, product management, professional services, development, and support teams to develop opportunities and sales strategies.
• Build trusted relationships with customer stakeholders, support negotiations, and address critical technical and commercial needs.
• Collect customer feedback, monitor market trends, and contribute to product development and positioning.

Requirements

• At least 2 years of implementation experience with a CCM product across relevant industries such as financial services, banking, insurance, healthcare, or the public sector.
• At least 2 years of experience in sales engineering, technical presales, product management, or a similar software-industry role.
• Strong communication and presentation skills, including the ability to explain complex technical concepts to technical and non-technical audiences.
• Knowledge of document management practices, related software products, implementation practices, SaaS, microservices, and modern software architectures.
• Experience conducting product demonstrations and proof-of-concepts and supporting successful sales cycles.
• Willingness to travel as needed for customer meetings and industry events.

Culture & Benefits

• Remote work from the United States.
• Collaborative work across sales, marketing, product, engineering, professional services, and support.
• Annual base compensation of $100,000–$140,000 USD.
• Additional commission structure available.
• Opportunities to participate in trade shows, conferences, webinars, and customer education initiatives.