Convention Operations Coordinator

TL;DR

Convention Operations Coordinator (Event Operations): Supporting conference, tradeshow, and exhibit hall operations through administrative coordination, exhibitor communication, vendor support, and onsite event execution with an accent on operational tracking, logistics, and customer service. Focus on coordinating move-in and move-out activities, maintaining event systems and databases, and troubleshooting operational issues across multiple projects.

Location: Remote within the United States

Salary: $25–$28 per hour

Company

hirify.global is a nonprofit safety advocate focused on eliminating preventable injuries and deaths through leadership, research, education, and advocacy.

What you will do

• Support planning and daily operations for conferences, meetings, and exhibit halls.
• Maintain operational timelines, trackers, project documents, databases, dashboards, and reports.
• Assist with exhibitor communications, booth approvals, forms, certificates of insurance, vendor coordination, and customer service inquiries.
• Support floorplan updates, move-in and move-out preparation, signage, material distribution, staffing, and scheduling.
• Provide onsite support during event setup, show days, and breakdown, answering questions and escalating operational issues.
• Assist with site visits, post-show reporting, feedback collection, and event documentation.

Requirements

• Associate's degree in Business, Hospitality, Event Management, Communications, or a related field; a bachelor's degree is preferred.
• 0–2 years of experience in event planning, convention services, tradeshow operations, project coordination, administrative support, or a related field.
• Strong organizational, administrative, written, verbal communication, multitasking, and attention-to-detail skills.
• Professional customer service skills and the ability to collaborate in a fast-paced environment.
• Microsoft Office Suite experience is required; familiarity with A2Z or event management systems is preferred.
• Ability to work flexible hours, including onsite event support when needed.

Culture & Benefits

• At least 20 PTO days accrued in the first year and 11 paid holidays.
• Flexible work arrangements and a work-life balance focus.
• Medical, dental, vision, and life insurance plans.
• Medical and dependent-care flexible spending accounts.
• 403(b) and Roth 403(b) plans with an employer match of up to 6%.
• Reimbursable training and a recovery-friendly workplace with confidential resources and reasonable accommodations.

Hiring process

• Complete an initial assessment.
• Participate in a first interview focused on skills and role fit, followed by a deeper second interview.
• Receive a final hiring decision after the interview stages.