Partner Experience Manager (AgTech)

Location: Distributed-first and open to candidates regardless of where they live; regular travel to meet partners is expected.

Company

hirify.global provides a digital suite that helps agricultural retailers manage partner-facing operations, adoption, and growth.

What you will do

• Serve as the first line of support for partner questions, perform basic troubleshooting, and coordinate escalations through resolution.
• Manage feature and customization requests while building relationships with digital leads, partner business units, and sales teams.
• Monitor usage and adoption, identify friction points and risks, and provide actionable insights to Partner Strategy Managers.
• Lead live, virtual, and in-person training and support onboarding through the learning management system.
• Execute implementation, setup, and training for newly sold modules or drivers.
• Improve partner documentation, release communications, onboarding workflows, and implementation processes.

Requirements

• Experience in customer-facing roles with strong problem-solving and collaboration skills.
• Excellent verbal and written communication skills.
• Experience in agronomy, agribusiness, or agricultural technology, with a strong understanding of crop input purchasing.
• Ability to work autonomously, navigate ambiguity, adapt to changing priorities, and collaborate cross-functionally.
• Willingness to travel regularly to meet partners.

Culture & Benefits

• Distributed-first work model with flexibility regarding where employees live.
• People-first culture focused on personal growth and long-term career development.
• Ownership, autonomy, and quarterly performance goals aligned with company values.
• Competitive compensation and company stock options.
• Travel expenses covered for partner visits.
• Health insurance coverage for employees and their families.