Customer Account Executive (Developer Security)

TL;DR

Customer Account Executive (Developer Security): Expanding and renewing customer accounts by identifying new use cases, educating customers on product releases, and driving adoption of secure networking software with an accent on upselling, renewal management, and product-led growth. Focus on building qualified pipeline, managing complex opportunities, forecasting revenue, and coordinating customer success across sales engineering, support, marketing, and product teams.

Location: Toronto, Ontario, Canada; hybrid work required with 3 days per week in the office.

Salary: CAD 201,000 target OTE annually, including base salary and variable compensation.

Company

hirify.global develops secure networking software that connects people and devices and protects access to internal tools.

What you will do

• Expand and renew existing customer accounts through upsell opportunities and ongoing account engagement.
• Build quarterly pipeline and maintain annual pipeline coverage across assigned accounts.
• Educate customers on product value, new features, evaluation, and adoption.
• Own upsell and renewal targets while delivering accurate weekly forecasts.
• Create mutual action and success plans with prospective and existing customers.
• Collaborate with Solutions Engineering, Customer Success, Support, Marketing, and Product teams.

Requirements

• Up to 1 year of quota-carrying or closing experience in an Account Executive or Account Manager role.
• Experience selling developer or technical products, particularly in a product-led growth environment.
• Experience presenting to senior managers and executives.
• Ability to manage multiple opportunities and a record of meeting or exceeding quota.
• Experience using Gong or a similar platform for internal collaboration and pipeline management.
• Must be based in Toronto and work from the office 3 days per week.

Nice to have

• Experience partnering with Sales Engineering, Support, and Customer Success teams.
• Proactive prospecting and thoughtful outreach to hiring stakeholders.

Culture & Benefits

• Inclusive and flexible work environment with support for work-life integration.
• Health, vision, dental, and other group benefits with no waiting period.
• Equity incentive plan, variable commission, and employer-funded retirement contributions.
• Paid time off, parental leave, annual company retreats, and team off-sites.
• USD 1,500 annual professional development budget, mentorship, and coaching.
• Company laptop, monthly home internet reimbursement, and USD 500 home-office allowance.

Hiring process

• Hiring includes AI-assisted screening and assessment tools, with final decisions made by people.
• Customer meetings may be video-recorded for training, collaboration, and quality improvement.